Terms of Service

Terms of Service

Terms of Service

Last Updated: June 26, 2026

These Terms of Service (as amended from time to time, these "Terms") form a binding contract between you and Anwayshan Tech Solutions Private Limited, a company incorporated under the Companies Act, 2013, with its registered office at 255, Binnamangala, 2nd Floor, 13th Cross Road, Indira Nagar 2nd Stage, Bengaluru, Karnataka – 560038, India ("glide," "we," "us," or "our"). They govern your access to and use of (i) the website https://www.justglide.ai and any other site we operate under the glide brand (the "Site"), (ii) the glide mobile application (the "App"), (iii) any browser extension, share-sheet integration, API or other tool we provide, and (iv) all related content, features and functionality (collectively, the "Service" or "Platform").

By accessing, browsing, installing, registering for, or otherwise using the Service, you acknowledge that you have read, understood, and agreed to these Terms and the Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

IMPORTANT — PLEASE READ. These Terms contain (a) a binding arbitration clause and class-action waiver that affect how disputes between you and glide are resolved (see Section 17), (b) significant limitations on our liability (Section 16), (c) your indemnification obligations to us (Section 15), (d) AI-output disclaimers (Sections 7 and 14), and (e) representations and warranties you make about content you import into the Service (Section 8). These provisions are material to our agreement and to the pricing and availability of the Service.

These Terms are an electronic record under the Information Technology Act, 2000 and do not require a physical, electronic or digital signature.

1. Eligibility

You must be at least 13 years old to use the Service. If you are under 18 (or under the age of majority in your jurisdiction), you may use the Service only with the involvement and consent of a parent or legal guardian, who must accept these Terms on your behalf and supervise your use. By using the Service you represent that (a) you meet these age requirements, (b) you have full legal capacity to enter into these Terms, (c) you have not previously been suspended or removed from the Service, and (d) your use will comply with these Terms and all applicable laws. If you are using the Service on behalf of an organisation, you represent that you are authorised to bind that organisation.

We may, at any time and in our sole discretion, deny, suspend or terminate access to anyone we believe does not meet these requirements.

2. Changes to the Service and These Terms

We may modify these Terms at any time. If we do, we will update the "Last Updated" date and, for material changes, notify you by in-app notice, email or a prominent notice on the Site. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance. If you do not agree to the updated Terms, your sole remedy is to stop using the Service and delete your Account.

We may also modify, suspend or discontinue all or part of the Service at any time, with or without notice. We will not be liable to you or any third party for any such change.

3. Your Account

To use most features you must create an Account. You agree to (a) provide accurate, current and complete information, (b) keep your credentials confidential, (c) be responsible for all activity under your Account, (d) not share your Account, and (e) notify us promptly at team@justglide.ai of any unauthorised use or security breach. We are not liable for any loss arising from your failure to comply with this Section.

You may delete your Account at any time through the App or by writing to team@justglide.ai. We may suspend or terminate your Account as described in Section 19.

4. Description of the Services

The Service helps users discover, organise, plan and (where available) book travel and city experiences by, among other things, (a) ingesting links and posts you share to glide from third-party platforms such as Instagram, TikTok, YouTube, Pinterest, Facebook, Snapchat, X and others, (b) extracting places, addresses, durations, prices, themes and other signals from such content using AI, (c) generating personalised itineraries, recommendations, summaries and answers, (d) showing maps and directions, (e) enabling sharing of plans with friends, and (f) connecting you to Third-Party Partners for bookings (such as hotels, experiences, restaurants, transport and tours).

Features and functionality may change. Some features may be offered only to certain users, in certain regions, or as paid subscriptions or add-ons.

5. Permission You Grant glide on Your Device

To deliver core features, the App requests certain permissions. All permissions are opt-in and can be revoked at any time in your device settings. When you grant a permission, you authorise glide to access only the data described and only for the stated purpose:

  • Photos & media – to attach photos to trips, read EXIF metadata (date, GPS) to place memories on a map, and let you build albums. We do not upload your entire library; only photos you select are uploaded.

  • Contacts – to help you find friends on glide, invite friends to a trip, and auto-fill traveller details. We do not sell contacts, do not use them for advertising, and do not send marketing messages to anyone in your address book on your behalf without your explicit confirmation for each send.

  • Location – precise location while in use for maps, directions and nearby suggestions; background location only if you turn on a specific feature that requires it, with an explicit prompt at the time.

  • Calendar – read-only access (unless you explicitly add an event) to align itineraries with your schedule.

  • Camera & microphone – only while you are actively taking a photo, recording, scanning, or using a voice feature.

  • Notifications – for transactional updates and (if you opt in) marketing.

  • Health / motion data, Bluetooth, NFC – only if you opt in to a specific feature that requires it.

Revoking any permission may disable the dependent feature. We will not penalise you for revoking optional permissions.

6. Importing Content from Third Parties

The Service is designed to help you turn content you find online into trip plans. When you share, paste, drop or otherwise direct any URL, post, Reel, Short, TikTok, video, image, caption or other material to glide ("Imported Content"), you authorise glide to:

(a) retrieve the URL and any publicly accessible content reachable from it, (b) generate transcripts and on-screen-text recognitions of audio/video, (c) extract places, addresses, dates, themes, and other structured signals, (d) cache thumbnails and previews for display back to you, and (e) use the foregoing to provide and improve the Service to you, including by feeding minimum necessary inputs to AI providers.

6.1 Your Representations Regarding Imported Content

By importing any content, you represent and warrant that:

  • You have the right under the source platform's terms of service and applicable law to import the content into glide for personal, non-commercial use, or the content is publicly available and your use of it within glide for your personal, non-commercial planning is otherwise permitted;

  • You will not use the Service to circumvent paywalls, geo-restrictions, DRM, login requirements, anti-scraping technologies, or any platform's robots.txt or equivalent;

  • You will not import content that infringes any intellectual-property right, right of publicity, privacy right, contractual right or other right of any person;

  • You will not import content that is unlawful, defamatory, obscene, hateful, harassing, exploitative of minors, contains personal data of others that you do not have the right to share, or otherwise violates Section 9 (Prohibited Conduct);

  • You are solely responsible for the Imported Content and for the consequences of importing it.

6.2 Our Roles as an Intermediary

glide acts as an intermediary under the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. We do not initiate, select the receiver of, or select or modify the information contained in, the Imported Content other than through automated technical processes necessary to provide the Service. We are entitled to the safe-harbour protections available to intermediaries under Section 79 of the Information Technology Act, 2000 and to similar limitations of liability available under any equivalent law in any other jurisdiction (including 47 U.S.C. § 230, the EU Digital Services Act intermediary-liability framework, and similar regimes).

6.3 Creator and Rights Holder Takedowns

If you are a creator, platform or rights-holder and you believe that content has been imported, cached or displayed in glide in a way that infringes your rights, please send a notice to team@justglide.ai containing the information specified in Section 11. We will act on valid notices within the timelines required by applicable law (and in any event within 36 hours of receipt of a notice that satisfies Rule 3(2)(b) of the IT Rules, 2021, where applicable).

6.4 Source-Platform Compliance and Removal

If a source platform notifies us that our ingestion of its content does not comply with its terms, or if the underlying post is deleted, taken private or otherwise made unavailable, we will (a) cease further ingestion from that source as required and (b) remove cached copies within a reasonable period. You acknowledge that this may affect items you have saved.

6.5 No Endorsement of Imported Content

The presence of any place, business, person or content within the Service does not constitute an endorsement by glide. We do not verify the accuracy of Imported Content. You are responsible for evaluating its reliability and for your decisions.

7. AI features; No Reliance

The Service uses artificial-intelligence systems, including our own machine-learning models and models operated by third-party AI providers, to generate text, recommendations, itineraries, summaries, transcripts and other outputs ("AI Outputs"). AI Outputs are probabilistic and may be inaccurate, incomplete, biased, out-of-date or fabricated. You must independently verify any AI Output before relying on it for any decision that affects your safety, health, finances, legal status, immigration status, visa requirements, travel advisories, medical needs, dietary restrictions or any other material interest. The Service is not a substitute for professional advice (medical, legal, financial, safety, immigration, tax or otherwise), nor for confirmations from official sources or operators.

We may transmit your prompts, Imported Content and other inputs to AI providers strictly to generate responses for you. We contractually require AI providers not to use your inputs and outputs to train their foundation models and to apply the strictest available retention setting. We may use AI Outputs and aggregate, de-identified data to improve our own models and features.

You will not use the Service to (a) develop a competing product, (b) reverse-engineer or extract model weights, prompts or training data, (c) generate content prohibited under Section 9, or (d) misrepresent AI Outputs as human-generated where doing so would be misleading or illegal.

8. User Content

"User Content" means any content you submit to, upload to, or generate through the Service (including profiles, photos, videos, text, captions, reviews, comments, trip plans, notes, messages and any Imported Content as imported by you). You retain ownership of your User Content, subject to the licence below.

Licence to glide. You grant glide a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sub-licensable (through multiple tiers) right and licence to host, store, cache, reproduce, transmit, display, perform, modify (for technical and presentation purposes), create derivative works of, and otherwise use User Content to (a) operate, provide and improve the Service to you, (b) generate AI Outputs you request, (c) train and improve our own models (excluding training of third-party foundation models, which is prohibited as described in Section 7), (d) display, with your privacy settings respected, your User Content to people you have chosen to share it with, and (e) where you have made User Content public, promote the Service. This licence terminates a reasonable period after you delete the relevant User Content, except for (i) anonymised/aggregated derivatives, (ii) residual backup copies kept for the period described in the Privacy Policy, and (iii) copies retained as required to comply with law or to resolve disputes.

Your representations. You represent and warrant that (i) you own or have all necessary rights to your User Content and to grant the licences above, (ii) your User Content (including Imported Content) does not infringe or violate any third-party rights or applicable law, (iii) you have obtained any consents required from people identifiable in your User Content, and (iv) your User Content does not contain anything prohibited under Section 9.

Submissions and feedback. Any suggestions, ideas, feedback or other submissions you provide are non-confidential, and you grant us an unrestricted, perpetual, irrevocable, royalty-free licence to use them for any purpose without attribution or compensation.

Usage data. We may derive and use statistical, aggregated and de-identified usage data ("Usage Data") for any lawful purpose, including product improvement and benchmarking.

9. Prohibited Conduct

You agree not to (and not to attempt to, or permit any third party to):

  • Use the Service for any unlawful, harmful, fraudulent, deceptive, infringing or unauthorised purpose, including violation of sanctions, export-control or anti-money-laundering laws.

  • Upload, share or import content that is unlawful, infringing, defamatory, threatening, harassing, hateful, obscene, sexually explicit (including content that sexualises minors in any way), violent, terroristic, gore-glorifying, or that promotes self-harm or eating disorders.

  • Upload viruses, worms, trojans, ransomware, or any malicious code; conduct phishing or social-engineering attacks; or interfere with the integrity or performance of the Service or its security features.

  • Impersonate any person or entity, or misrepresent your affiliation, age, identity or qualifications.

  • Solicit personal information from any minor; contact, groom or attempt to meet a minor through the Service; or facilitate any of the foregoing.

  • Use the Service to send unsolicited bulk communications, spam, chain messages, or any unsolicited marketing.

  • Scrape, crawl, mirror, index or extract data from the Service using bots, scripts or automated means without our prior written consent; bypass any rate-limiting, CAPTCHA or other protection; or otherwise access the Service in any way other than the interfaces we expressly provide.

  • Use the Service or any AI Output to (a) develop a product or service that competes with glide, (b) train or improve any machine-learning model that is not glide's, or (c) build any dataset for sale or distribution.

  • Reverse-engineer, decompile, disassemble, attempt to derive source code from, or create derivative works of the Service or any underlying technology, except to the extent this restriction is prohibited by law.

  • Circumvent, disable, or interfere with any geographic restriction, paywall, DRM, login wall or other content-protection feature on the Service or on any third-party platform.

  • Use the Service to violate the terms of service of any third-party platform from which content is imported.

  • Use VPNs, proxies, masked IP addresses or other tools to evade blocking or to misrepresent your location for the purpose of obtaining services to which you would not otherwise be entitled.

  • Use the Service to engage in surveillance of, stalk, dox, harass, or otherwise harm any person.

  • Resell, sublicense, rent, lease or commercially exploit the Service without our prior written consent.

  • Engage in any conduct that, in our reasonable judgement, exposes glide, its users, partners, or third parties to harm, liability, regulatory risk or loss of rights.

We may, without notice and at our sole discretion, investigate, remove content, restrict, suspend or terminate accounts, report users to law enforcement, and take legal action in response to violations.

10. Intellectual Property of glide

The Service, including all software, code, models, designs, text, graphics, images, sounds, look-and-feel, branding, the "glide" name and logo, and all related trademarks, service marks, trade dress, patents, copyrights, trade secrets, prompts, model weights, fine-tunes, retrieval-augmented-generation pipelines, vector databases, embeddings, evaluation datasets and orchestration architecture ("Service Content"), is owned by glide or its licensors and is protected by intellectual-property and other laws.

We grant you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for your personal, non-commercial purposes, in accordance with these Terms. All other rights are reserved.

glide's Artificial Intelligence means glide's proprietary algorithms, machine-learning models, fine-tuned and distilled large-language models, retrieval-augmented-generation techniques, embeddings, vector databases, prompts, agent orchestration architectures, evaluation frameworks, and derivative metadata, and expressly excludes any underlying foundation model owned by a third party such as OpenAI's GPT, Anthropic's Claude, Google's Gemini, Meta's Llama, Mistral, DeepSeek, or similar. glide owns all right, title and interest in glide's Artificial Intelligence and any improvements, derivatives, enhancements, metadata and insights derived from its operation. Nothing in these Terms transfers any ownership of glide's Artificial Intelligence to you.

You will not remove, obscure or alter any copyright, trademark or other proprietary notice on the Service.

11. Copyrights and IP Complaints (Notice and Takedown)

glide respects the intellectual-property rights of others. We comply with the Information Technology Act, 2000, the IT Rules, 2021, the Indian Copyright Act, 1957, the United States Digital Millennium Copyright Act ("DMCA"), the EU Copyright Directive, and equivalent regimes.

11.1 How to Send a Notice

If you believe content on the Service infringes your rights, send a notice to our designated agent at team@justglide.ai (or by mail to Anwayshan Tech Solutions Private Limited, 255, Binnamangala, 2nd Floor, 13th Cross Road, Indira Nagar 2nd Stage, Bengaluru, Karnataka – 560038, India), containing:

  • Identification of the work allegedly infringed;

  • Identification and URL/location of the allegedly infringing material on the Service;

  • Your name, address, telephone number and email;

  • A statement that you have a good-faith belief that the use is not authorised by the rights-holder, its agent or law;

  • A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorised to act on behalf of the rights-holder;

  • Your physical or electronic signature; and

  • For Indian notices under Rule 3(2)(b) of the IT Rules, 2021, an undertaking that you will file a court action against the alleged infringer and provide the court order within 21 days of the notice.

We will act on valid notices within 36 hours where required by Indian law, and otherwise without undue delay.

11.2 Counter-Notice

If your content was removed and you believe it was a mistake or misidentification, send a counter-notice to team@justglide.ai containing (a) your signature, (b) identification of the removed content and its prior location, (c) a statement under penalty of perjury that you have a good-faith belief the content was removed by mistake, (d) your name, address, telephone number and email, (e) your consent to jurisdiction as set out in Section 18 (or in the jurisdiction required under applicable law), and (f) a statement that you will accept service of process from the complainant.

11.3 Repeat Infringers

We will, in appropriate circumstances and at our sole discretion, terminate the Accounts of users we determine to be repeat infringers.

12. Bookings and Third-Party Platforms

glide may help you discover and book travel-related products and services (flights, lodging, experiences, transport, restaurants and similar) offered by independent third-party operators, suppliers and aggregators ("Third-Party Partners"). Bookings are contracts between you and the Third-Party Partner, not with glide. glide acts solely as an introducer, facilitator or technology provider and is not a party to your booking, is not the seller of the underlying service, and is not responsible for the performance, quality, safety, legality, cancellation policies or any other aspect of the Third-Party Partner's service.

When you book, you agree to the Third-Party Partner's terms, cancellation policy, and rules (including any fees for changes or cancellations). Prices, availability and inclusions are set by Third-Party Partners and may change. Taxes and additional fees may apply. We use commercially reasonable efforts to display accurate information but do not warrant accuracy and are not liable for pricing or availability errors.

Cancellations and changes must generally be handled directly with the Third-Party Partner. Where we assist, we use commercially reasonable efforts but make no commitment as to outcome.

13. Payments

Where we collect payment information to facilitate a transaction, we use PCI-DSS compliant third-party payment processors. We do not store full card numbers, CVVs or full bank credentials. You authorise the relevant processor to charge your chosen instrument and you agree to that processor's terms.

You represent that you are authorised to use the payment instrument and that the information you provide is true and current. You will keep your billing information up to date. You are responsible for all charges incurred, including any chargebacks for which you are found responsible.

If we offer paid subscriptions or features, additional terms (including auto-renewal, free-trial conversion, cancellation and refund terms) will be presented at the point of purchase. Where you purchase through Apple App Store, Google Play or another store, billing and refunds are governed by that store's terms; we have no access to or control over those billing systems.

All sales are final except as required by applicable law or stated by the Third-Party Partner or store.

14. Disclaimers

THE SERVICE, INCLUDING ALL CONTENT, AI OUTPUTS, RECOMMENDATIONS, ITINERARIES, MAPS, ROUTES, PRICES, AVAILABILITY, OPENING HOURS, REVIEWS AND OTHER INFORMATION, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLIDE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS AND SERVICE PROVIDERS (THE "GLIDE PARTIES") DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, THE GLIDE PARTIES MAKE NO REPRESENTATION OR WARRANTY THAT (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (B) ANY AI OUTPUT, RECOMMENDATION OR ITINERARY WILL BE ACCURATE, COMPLETE, CURRENT, FIT FOR YOUR PURPOSE, SAFE TO RELY ON, OR FREE FROM HALLUCINATION; (C) ANY PLACE, ROUTE, BUSINESS, EVENT, EXPERIENCE OR THIRD-PARTY PARTNER WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; (D) ANY IMPORTED CONTENT WILL REMAIN AVAILABLE; OR (E) THE SERVICE WILL BE COMPATIBLE WITH ANY PARTICULAR DEVICE OR NETWORK.

TRAVEL CARRIES RISK. YOU ARE SOLELY RESPONSIBLE FOR YOUR SAFETY AND DECISIONS, INCLUDING ASSESSING DESTINATIONS, OPERATORS, ROADS, WEATHER, FOOD, ACTIVITIES, HEALTH RISKS, VISA AND ENTRY REQUIREMENTS, INSURANCE, AND OFFICIAL TRAVEL ADVISORIES. NOTHING IN THE SERVICE IS A SUBSTITUTE FOR PROFESSIONAL ADVICE OR OFFICIAL SOURCES.

Some jurisdictions do not allow exclusion of certain warranties, so some of the above may not apply to you. In such jurisdictions, the disclaimers apply to the maximum extent permitted by law.

15. Indemnification

To the maximum extent permitted by law, you will defend, indemnify and hold harmless the glide Parties from and against any and all claims, demands, suits, proceedings, losses, damages, liabilities, costs and expenses (including reasonable attorneys' fees and disbursements) arising out of or related to (a) your access to or use of the Service, (b) any User Content (including any Imported Content) you submit, import, share or otherwise make available, (c) your violation of these Terms or any representation or warranty you make, (d) your violation of any law or any third-party right (including any intellectual-property, privacy, publicity, contract or platform right), (e) your interactions with any other user or Third-Party Partner, and (f) any misuse of the Service through your Account.

We may assume exclusive control of the defence and settlement of any matter subject to indemnification, and you will cooperate fully. You will not settle any matter that imposes any obligation, admission or liability on us without our prior written consent.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(A) IN NO EVENT WILL THE GLIDE PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, BUSINESS, GOODWILL, OPPORTUNITY, DATA, USE OF DATA, OR SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(B) THE GLIDE PARTIES ARE NOT LIABLE FOR ANY DAMAGES, LOSS, INJURY (INCLUDING DEATH), ILLNESS OR HARM ARISING OUT OF OR RELATED TO (i) ANY THIRD-PARTY PARTNER, PLACE, BUSINESS, OPERATOR, ROUTE, ACTIVITY, EVENT, EXPERIENCE OR PRODUCT, (ii) ANY AI OUTPUT, RECOMMENDATION OR ITINERARY, (iii) ANY IMPORTED CONTENT OR OTHER THIRD-PARTY CONTENT, (iv) ANY ACT OR OMISSION OF ANY OTHER USER, (v) ANY FORCE MAJEURE EVENT, OR (vi) ANY UNAUTHORISED ACCESS TO YOUR ACCOUNT OR DATA NOT CAUSED BY OUR WILLFUL MISCONDUCT.

(C) THE GLIDE PARTIES' AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID GLIDE IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (ii) INR 8,000 (APPROXIMATELY USD 100). THIS CAP IS CUMULATIVE AND NOT PER INCIDENT; THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT EXPAND IT.

(D) NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED BY LAW (FOR EXAMPLE, IN SOME JURISDICTIONS, LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, OR FOR FRAUD).

You acknowledge that the disclaimers and limitations in Sections 14 and 16 are a material basis of our bargain and that, without them, the Service would not be provided to you on these economic terms.

17. Dispute Resolution; Arbitration; Class-Action Waiver

PLEASE READ — THIS SECTION AFFECTS YOUR LEGAL RIGHTS.

17.1 Informal Resolution

Most concerns can be resolved by contacting team@justglide.ai. Before initiating arbitration or any legal proceeding, you and glide agree to first send a written Notice of Dispute to founders@justglide.ai (or, for glide, to the address you have on file) describing the claim and the relief sought, and to negotiate in good faith for at least sixty (60) days.

17.2 Binding Arbitration

If informal resolution does not succeed, you and glide agree that any and all disputes, claims or controversies arising out of or relating to these Terms, the Service, or the relationship between you and glide ("Disputes") will be resolved exclusively by final and binding arbitration, except (a) you or glide may bring an individual claim in small-claims court if eligible, and (b) either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual-property rights or confidential information.

Arbitration will be conducted in Bengaluru, Karnataka, India by a sole arbitrator mutually appointed or, failing agreement, appointed under the rules of the Indian Council of Arbitration ("ICA"). Arbitration will be governed by the Arbitration and Conciliation Act, 1996 (India). The language of arbitration is English. The arbitrator's award is final and enforceable in any court of competent jurisdiction.

For users outside India, where local law requires, arbitration may instead be conducted under the rules of the relevant national arbitration body in your country of residence; in all other cases, the ICA rules and Bengaluru seat apply.

17.3 Class Action Waiver

YOU AND GLIDE EACH AGREE THAT DISPUTES MAY ONLY BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE OR PRIVATE-ATTORNEY-GENERAL PROCEEDING. The arbitrator may not consolidate more than one person's claims and may award relief only in favour of the individual seeking it and only to the extent necessary to provide that relief. If this class-action waiver is found unenforceable as to any claim, that claim must be brought in court, but the remainder of this Section 17 remains enforceable.

17.4 Jury Trial Waiver

To the maximum extent permitted by law, you and glide each waive the right to a trial by jury.

17.5 Time Limit

Any claim under these Terms must be brought within one (1) year after it arises, or it is permanently barred, except where applicable law prohibits such a limitation.

17.6 Confidentiality

The existence and content of any arbitration, including any award, will be kept confidential by the parties, except as required to enforce the award or by law.

17.7 Future Changes

If we change this Section 17, you may reject the change by writing to founders@justglide.ai within thirty (30) days of the change; in that case, the prior version continues to apply to Disputes arising before your rejection.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of India, without regard to its conflict-of-laws principles. Subject to Section 17, the courts at Bengaluru, Karnataka, India have exclusive jurisdiction over any matter not subject to arbitration. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If a court of competent jurisdiction determines, despite Section 17, that a Dispute brought by a user resident in a particular jurisdiction must be heard in the courts of that jurisdiction, then the laws and courts of that jurisdiction will apply to that user, but only to the minimum extent required by applicable mandatory law.

19. Suspension and Termination

We may suspend, restrict, terminate or limit your access to all or part of the Service at any time, with or without notice and with or without cause, including (a) for any violation of these Terms or applicable law, (b) for suspected fraud, security risk, abuse or harm to others, (c) for prolonged inactivity, (d) to comply with legal or regulatory requirements, or (e) if we cease offering the Service. We will not be liable to you for any suspension or termination.

You may terminate by deleting your Account at any time. Sections that by their nature should survive termination (including Sections 8, 10, 14, 15, 16, 17, 18 and 20) will survive.

20. Force Majeure

We are not liable for any delay or failure in performance due to events beyond our reasonable control, including acts of God, natural disasters, pandemic or epidemic, war, terrorism, riots, civil disturbance, embargoes, sanctions, governmental action, strikes, labour disputes, internet or telecommunications failures, power outages, or denial-of-service attacks.

21. Third Party Services and Maps

The Service includes links to and integrations with third-party services, including mapping services powered by Google Maps / Mapbox APIs. Your use of those features is also subject to Google's Terms of Service (https://policies.google.com/terms) and the Google Maps/Google Earth Additional Terms of Service (https://maps.google.com/help/terms_maps), and to the terms of any other applicable third party. We are not responsible for third-party services and do not endorse them.

22. Export, Sanctions, and U.S./Indian Government Use

You will not access or use the Service in violation of any applicable export-control, sanctions or anti-corruption laws. You represent that you are not located in, ordinarily resident in, or organised under the laws of any country or region subject to comprehensive sanctions, and that you are not on any restricted-party list.

The Service is "commercial computer software" and "commercial computer software documentation" for purposes of U.S. Government acquisition; use, duplication or disclosure is subject to FAR 52.227-19 and DFARS 252.227-7013 et seq. For procurement by the Government of India, the Service is provided with restricted rights under Rule 144(xi) of the General Financial Rules, 2017.

23. Communications and Notices

You consent to receive communications from us electronically (email, in-app, SMS, WhatsApp where applicable). Notices to you may be sent to the email or other contact on file. Notices to glide must be sent to team@justglide.ai, with a copy to the registered address above.

24. Consumer Protection Rights (India)

Nothing in these Terms limits any non-waivable right you have as a consumer under the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, or any other applicable Indian consumer law. For complaints you may contact our Grievance Officer at team@justglide.ai, the National Consumer Helpline (1800-11-4000 / https://consumerhelpline.gov.in), or the appropriate consumer forum. Users outside India may have additional rights under their local laws.

25. Assignment

You may not assign these Terms or any rights or obligations under them, by operation of law or otherwise, without our prior written consent; any attempted assignment is void. We may assign these Terms, in whole or in part, without restriction, including in connection with any merger, acquisition, financing, restructuring or sale of all or substantially all of our assets.

26. Entire Agreement; Severability; No Waiver; Headings

These Terms (with the Privacy Policy and any policies or supplemental terms referenced) are the entire agreement between you and glide regarding the Service and supersede any prior agreements. If any provision is held invalid or unenforceable, the remaining provisions remain in force, and the invalid provision will be interpreted to most closely reflect the original intent. Our failure to enforce any provision is not a waiver. Headings are for convenience only and have no legal effect. "Including" and similar words are not limiting.

A printed version of these Terms and any electronic communication will be admissible in any judicial or administrative proceeding to the same extent as other business documents.

27. Contact

Anwayshan Tech Solutions Private Limited 255, Binnamangala, 2nd Floor, 13th Cross Road, Indira Nagar 2nd Stage, Bengaluru, Karnataka – 560038, India

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